Granite installer istallation error

[Stoney57]

Greetings,
This is not an error in any way associated with installation. Pure and simple a fabrication faux paw. As a consumer you made an agreement with a fabricator for a custom made counter top. You stated that a 2.5 in. overhang was "talked about". We use a standard of 1 in. overhang at finished end panels. Regardless, your photo shows no overhang. As a fabricator of 13 years and a consultant to many shops in my area, I say they didn't deliver what you ordered. I don't think the idea of a seam anywhere in this peice makes any sence as it would change the symatry of the front edge and be out of balance.

Were I the paid consultant on this I would advise that you either demand the peice be made as was agreed, or accept the piece as is along with a considerable decrease in price from the original contract.
Hopefully you have only paid a 50% deposit at this point and still have monetary leverage.
Good Luck, Gregg Denton .... Restoration Stone

[Huligar]

Welcome to the forum Gregg, Great first post.
I hope we can see more from you.

[Topshop]

Yea - what he said.

Welcome Gregg Denton

[dave wilson]

great post! welcome

[brianw7]

Thanks for all the advice. I had the company re-cut and install a new piece with the proper overhang - they were very good about it. Here is my new dilema; the new piece is lighter in color than the piece that was installed previously and doesn't match the other installed granite (they coudn't find a slab from the same lot). When we were discussing cutting the new piece at the shop they put the new granite next to a reminant of the old granite, so I did have a chance to look at it prior to them cutting and installing. I didn't think I would notice the color variation but now that it's installed, I do notice. Is there a product I can put on the new piece (or hire someone to put on) to induce more color in the stone? I would like to make it a little more brownish in appearance. My other option would be to have them re-do the original piece, but it would have to include a seam. I'm kind of at a loss what to do at this point as I OK'd the color of the new piece prior to the install - If I go back to them again it will probably be on my dime. I have invested quite a bit of money in this new kitchen and I want it to look right. I'm willing to shell out some extra $, but I don't want to pay to take it all out and strart over. Thanks for the help.

[Huligar]

time for new image of your stone. we will need to see how bad it is before we can make a suggestion.

[brianw7]

OK, I'll post one when I get home tonight - the color variation isn't that far off - just noticible to me (and more importantly my wife). Thanks.

[Topshop]

There may be products we can suggest but as Jo said a pic would help us recommend the best one for the job.

One question - has the top been sealed and what sealer did they use if any?

	sealer Impregnation: This is commonly known as sealers. This is the first stage in preserving and maintaining your investment. This stage should occur ever six to eight months. There are three types of impregnation (solvent, water, silicone based), regardless to brand. This will stop most water base stains from occurring. It also will stop the stone from been damage beyond repair.

[brianw7]

They gave me sealer but I have not apllied it yet.

	sealer Impregnation: This is commonly known as sealers. This is the first stage in preserving and maintaining your investment. This stage should occur ever six to eight months. There are three types of impregnation (solvent, water, silicone based), regardless to brand. This will stop most water base stains from occurring. It also will stop the stone from been damage beyond repair.

[Huligar]

Do not apply it at this time, wait until we help you fix the stone.